Emergency Medical Dispatch (EMD) Program Oversight for Law Enforcement
Police Physician provides physician-led oversight for Emergency Medical Dispatch (EMD) programs operated by law enforcement communications centers. As 911 dispatchers increasingly serve as the first point of medical contact in emergencies, it is essential to ensure EMD systems are clinically sound, legally compliant, and operationally effective.
Clinical Expertise for Life-Saving Decisions
We support EMD programs with:
Medical direction for protocol-driven dispatcher triage and instruction
Guidance on approved EMD systems (e.g., APCO, PowerPhone, Priority Dispatch)
Oversight of training and continuing education for dispatch personnel
QA/QI program development for regular call review and performance improvement
Ongoing consultation to support dispatchers in delivering safe, appropriate pre-arrival care
A Trusted Partner in 911 Communications
From CPR instructions to childbirth guidance, today’s dispatchers are medical first responders. Police Physicians helps your agency deliver high-quality EMD care that protects callers, dispatchers, and your organization—while meeting national best practices and EMSA requirements.
Our experience spans EMS, fire, and law enforcement agencies, enabling us to support multi-agency dispatch centers and law enforcement-operated PSAPs with a comprehensive understanding of public safety workflows. We tailor our oversight model to align with local protocols, response resources, and legal requirements.